5 Tips for Emotional Intelligence at Work
Emotional intelligence, sometimes referred to as EQ, is the ability to recognize and understand emotions in oneself and others. It also includes the ability to use this emotional understanding to make decisions, solve problems and communicate with others. EQ is thought to play a role in how workers manage stress and conflict as well as overall performance on the job.
Studies have shown that employees with higher scores on measures of EQ also tend to be rated higher on measures of interpersonal functioning, leadership abilities, and stress management. Other studies have linked higher emotional intelligence with better job satisfaction as well as overall job performance. If you want to succeed in the workplace and move up the career ladder, emotional intelligence is critical to your success.
Emotional intelligence is a skill that can be improved with effort and practice. So, if you are interested in improving your emotional intelligence skills to benefit your workplace performance, there are a few things you can do.
Become More Self-Aware
- Pay attention to how you are feeling at any given moment throughout the day.
- Take stock of your emotional strengths and weaknesses.
- Keep in mind that emotions tend to be fleeting and can change quickly.
- Find techniques to help you deal with workplace stress.
- Keep your cool when things get stressful at work.
- Take time to think before making decisions.
Improve Your Social Skills
- Pay attention to nonverbal communication.
- Hone your persuasion skills.
- Avoid office drama, but make sure that you are capable of managing conflict.
Be More Empathetic
- Try seeing things from the other person's point of view.
- Pay attention to how you respond to others.
Work on Your Motivation
- Focus on what you love about your job.
- Try to maintain a positive attitude.